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Customer Service Specialist (Mobile Registrar)

Customer Service Specialist (Mobile Registrar)

Company information:

Join us at Rock River Valley Blood Center, where we're more than just a company - we're a community-driven organization dedicated to saving lives. If you're passionate about making a difference and want to be part of a team that truly impacts lives - apply now and help us continue our vital mission.

 

Description of role:

We are seeking candidates with exceptional customer service skills to join our Mobile Registrar team. As a Mobile Registrar, you will play a crucial role in continuing our mission to deliver safe, high-quality blood products and services to those in our community. This position involves warmly welcoming donors and offering them friendly and knowledgeable support throughout their donation experience.

Your responsibilities will include registering donors at mobile blood drives throughout the Rock River Valley Region. This involves verifying donor identities, accurately documenting donor information on both paper forms and electronic records. Additionally, this position requires driving our passenger vans to and from mobile blood drive locations.

At RRVBC, we're a team dedicated to saving lives and creating a positive impact in our community. By joining us, you'll have the opportunity to make a meaningful difference every day while working in a supportive and collaborative environment. Plus, we offer opportunities for growth and development. 

 

Skills and Requirements:

  • Must be 18 years of age or older.
  • High school diploma/GED required.
  • Valid driver's license with acceptable driving record.
  • Clerical/administrative and customer service is preferred.
  • Strong attention to detail.
  • Enjoy working with the public.

 

Work Schedule:

We're looking for individuals interested in working full-time (30+ hours per week) Monday - Saturday. Hours vary based on blood drive schedules with most drives starting and ending between the following days and hours: Monday - Thursday 6:00am-9:00pm, Fridays 6:00am-4:00pm and Saturdays are scheduled with a day off during the week.

 

Salary:

Hourly wage for this position begins at $15.00/hr. and includes an additional $2.00/hr mobile stipend

  • Bilingual is a plus and offers a pay increase after completion of training. 
  • Additional hourly stipends for evening and weekend hours worked.

 

Benefits & Perks:

  • Health, Vision & Dental Insurance
  • PTO
  • Paid Holidays
  • 401k with company match
  • Employee Assistance Program
  • FSA
  • Disability and Life Insurance
  • Employee referral bonuses
  • Tuition Reimbursement
  • Health Club/Weight Watchers Reimbursement Program.

EOE, M/F/D/V

Additional Info

Job Type : Full-Time

Education Level : High School

Experience Level : Entry Level

Job Function : Customer Service

Contact Information : Steffanie Schuld
HR Manager
815-961-2337
sschuld@rrvbc.org
https://www.rrvbc.org/careers

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